Week 5 Part B:
Facebook Insights
Post reach and post engagement are tracking tools offered by
Facebook to track how well your message is getting out to the public.
Post reach is a tracking measurement of how many people saw
a particular post. Page reach is a similar metric but tracks the total views
that all posts receive. Post reach gives a good indicator of how many people
are seeing your traffic. Post reach can provide good insights into the best times
of day to post content. Different demographic and geographic groups are on
Facebook at different times of day. By measuring post reach you can more
accurately post content at the appropriate times of day to reach the most
eyeballs. Post reach information can also help determine if you have connected
with active Facebook users or casual observers. It can also help determine if people
liked your page, and then blocked your posts. Post reach can also help determine
appropriate content to be seen through Facebooks algorithms. Post reach is
especially critical once you are paying for boosted reach. Facebook breaks down
reach into multiple categories, including paid reach. That way you can easily
compare organic reach with paid reach and spend your marketing dollars
appropriately.
Post engagement is best used as a measure of acceleration.
Post engagement shows any time a post is interacted with. If it is reacted to “Liked”,
commented on, shared, saved, if your page is liked, if the photo or video is
viewed, or if a link is followed. These tend to be the most valuable of
interactions. Post engagement means that not only did someone see a post, but
they did something. That something may be good or bad, but it needs to be
looked at. Changes in post engagement are primarily going to be driven by new
users. Existing fans will differ slightly in how they respond to posts, but
large changes are going to be driven by new fans. A page like from a post is an
engagement, but it is limited. Once someone likes a page, that interaction is
done. Fans will already know what images and videos they want to interact with,
but new views mean new fans. Likewise, fewer views indicates that content needs
to be updated or improved. Post engagement is a great indicator of the direction
of your social media growth or stagnation.
Combined they provide powerful insights for companies to use
to tailor their social media posts for their audience. They also can provide key
metrics for when to increase or decrease your social media presence, content,
or advertising funds.
Commented on: Daniel England, Jonathan Golding, Anthony
McCarthy, and Eric Tangedal
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