Week 5 Part B:

Facebook Insights

    Post reach and post engagement are tracking tools offered by Facebook to track how well your message is getting out to the public.

    Post reach is a tracking measurement of how many people saw a particular post. Page reach is a similar metric but tracks the total views that all posts receive. Post reach gives a good indicator of how many people are seeing your traffic. Post reach can provide good insights into the best times of day to post content. Different demographic and geographic groups are on Facebook at different times of day. By measuring post reach you can more accurately post content at the appropriate times of day to reach the most eyeballs. Post reach information can also help determine if you have connected with active Facebook users or casual observers. It can also help determine if people liked your page, and then blocked your posts. Post reach can also help determine appropriate content to be seen through Facebooks algorithms. Post reach is especially critical once you are paying for boosted reach. Facebook breaks down reach into multiple categories, including paid reach. That way you can easily compare organic reach with paid reach and spend your marketing dollars appropriately.

    Post engagement is best used as a measure of acceleration. Post engagement shows any time a post is interacted with. If it is reacted to “Liked”, commented on, shared, saved, if your page is liked, if the photo or video is viewed, or if a link is followed. These tend to be the most valuable of interactions. Post engagement means that not only did someone see a post, but they did something. That something may be good or bad, but it needs to be looked at. Changes in post engagement are primarily going to be driven by new users. Existing fans will differ slightly in how they respond to posts, but large changes are going to be driven by new fans. A page like from a post is an engagement, but it is limited. Once someone likes a page, that interaction is done. Fans will already know what images and videos they want to interact with, but new views mean new fans. Likewise, fewer views indicates that content needs to be updated or improved. Post engagement is a great indicator of the direction of your social media growth or stagnation.

    Combined they provide powerful insights for companies to use to tailor their social media posts for their audience. They also can provide key metrics for when to increase or decrease your social media presence, content, or advertising funds.

 

Commented on: Daniel England, Jonathan Golding, Anthony McCarthy, and Eric Tangedal

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